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Find answers to common questions on the Limitless LV2 & LV3 Sled Decks.
Sled Deck FAQs
Fit & Sizing
Will the 8' deck fit my shorter box (e.g., 6'10")?
Yes — the legs are fully adjustable and can be pulled back to fit a shorter box (e.g., 6'10"), so you're not limited strictly to the 8' box length.
Does the deck seal against all 4 sides of the truck box?
No — it doesn't come sealed as standard. It rests on the truck box and is secured with turnbuckles. An optional Seal Kit is available if you want a tighter seal.
How wide is the LV3 when fully extended?
106" is the outside width with both slide-out wings fully extended.
Can I use LV3 ramps on an LV2 deck?
Yes — the LV3 ramp is compatible with an LV2 deck, so it's a common upgrade path if you already own an LV2.
Do both LV2 and LV3 have expandable wings?
Yes, both decks have expandable/telescoping wings.
Installation & Setup
Does the deck bolt on, or is it drilled into the bed?
No drilling required. The deck is fastened down with turnbuckles.
Do I need special equipment to install the deck?
Yes — a forklift (or similar lifting equipment) is recommended for the deck to safely get it into the box and positioned.
Is there an installation video or instructions available?
Yes, we can send install instructions/video on request.
Pricing, Promotions & Ordering
Do you offer dealer/volume pricing?
Yes, for approved dealers — pricing tiers are outlined in our Dealer Guide, available on request.
Which one should I buy — LV2 or LV3?
LV2 stock is very limited (often sold out), so most current orders are LV3. If cost is a factor, ask about remaining LV2 stock; otherwise the LV3 is the standard current build.
Shipping
Can decks be shipped to a residential address?
Decks require an address with a forklift or loading dock, since they're too large/heavy for standard residential liftgate delivery.
How is a full deck shipped?
Crated freight for decks; smaller components ship via standard parcel carriers.
Warranty & Repairs
I bought my deck used/second-hand — am I still covered under warranty?
Typically no — original warranty coverage is tied to proof of original purchase within 2 years. Buying second-hand generally means no manufacturer warranty coverage, though repair parts can still be purchased.
A section of my deck cracked/broke — can I get replacement parts?
Yes — send photos of the damage and we can quote replacement sheeting/parts, or process a warranty claim if you have proof of purchase within the coverage window (2 years).
I have a hole/damage in the top sheeting — can this be repaired?
Yes, replacement sheeting is available for purchase and can be shipped to you to install.
Custom Requests
Can you do a custom cutout or modification to the deck (e.g., for a 5th wheel setup)?
Generally no — we don't offer custom cutouts as standard, though we understand some owners have modified units aftermarket at their own risk.
Can I get a custom powder coat color or a "Limited Edition" color scheme?
Custom powder coating isn't offered as standard, but limited-edition color runs (e.g., Black & Red) have been produced in the past.
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TONNEAU COVER FAQs
Find answers to common questions on the Limitless Tri-Fold Tonneau Cover.
Fit & Compatibility
Will the Tri-Fold Tonneau Cover fit my truck?
Fitment is based on make, model, year, and box length. We currently build for Ford, GM/Chevrolet, and Dodge trucks. Full inventory can be found on our Tri-Fold Tonneau page
How much space does the cover take up when folded?
When fully folded, about two-thirds of the cover sits stacked at the front of the box.
Can I still use my fifth wheel hitch with the cover installed?
This completely depends on the truck and fifth wheel. At a minimum it has to be a long box truck.
What weight is the cover rated for?
The Limitless tri-fold tonneau cover allows you to securely transport deck loads up to 2000lbs.
Is the Tri-Fold Waterproof?
Our Tri-Fold Tonneau Covers feature a multi-panel design made with durable polyurethane, which helps prevent cracking and ensures long-lasting performance. Each seam is sealed to minimize water intrusion, with over 200 feet of weather protection—including 185+ feet of weather stripping and 24 feet of bed-rail gaskets. Because the panels and polyurethane naturally expand and contract, you may see very small amounts of water in certain conditions, which is normal for all hard-folding covers.
Colors & Customization
What color/inlay options are available?
Standard combos are gloss black with grey sheeting or gloss black with white sheeting. We've also produced a red inlay in limited runs. We do not offer a black-on-black inlay.
Can you paint-match my truck's color?
Custom paint matching isn't something we currently offer as standard — check with the team on availability for special-run requests.
Can I get a custom powder coat color?
Certain products, such as custom or clearance items, may not be eligible for return. Please refer to our return policy for details.
Stock, Ordering & Lead Times
When will covers be back in stock / when does the season start?
Production typically ramps up for spring/early summer, with pre-orders opening several weeks ahead of release. Once released, batches tend to sell out within 2–3 weeks due to demand — we keep a running waitlist and update customers as their box size/color becomes available.
Can I get on a waitlist or pre-order?
Yes — we track inquiries in order and reach out once your specific box size/color is in the build queue or back in stock.
Pricing & Payment
Do you offer dealer/trade pricing?
Yes, for approved dealers — pricing tiers are outlined in our Dealer Guide, available on request.
How can I pay?
E-transfer or credit card (by phone) for the balance after deposit.
Shipping & Pickup
Can I pick up the cover instead of having it shipped?
Yes — our facility is at 255 Neave Rd, Kelowna, BC. You can pick up or book an install at the shop.
How much does shipping cost?
Shipping is quoted based on your delivery address. Shipping to a business address with forklift access is generally cheaper than to a residential address.
Accessories & Compatibility
Can I add a headache rack?
Yes — both full-size and "shorty" headache racks are available and mount directly onto the tonneau.
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HEADACHE RACK FAQs
Find answers to common questions on the Limitless Tri-Fold Tonneau Cover.
Options & Sizing
What sizes/heights do the headache racks come in?
Racks are available in a few heights: 20" , 22" and 24". A full-size rack and a "shorty" (lower-profile) rack are both available.
What's the difference between the full-size and shorty headache rack?
The full-size rack offers maximum coverage/protection height; the shorty is a lower-profile option for those who want the functionality without as much visual bulk.
What color options are available?
Standard color combinations are gloss black sides/black top bar and grey sides/grey top bar (matching the tonneau/deck inlay options). Older "old style" racks are being phased out in favor of the newer style, though limited old-style stock is sometimes available.
Will the headache rack fit my truck without a Limitless tonneau or sled deck?
Yes — the mounting brackets work independently of whether you have a Limitless tonneau/deck installed.
Does the headache rack block my rear/backup camera or 3rd brake light?
They may be partially blocked depending on your specific truck model. We offer an Upgraded Top Headache Rack bar designed to if this is a concern for your setup
Installation
Do you provide installation instructions?
Yes — we can send a written PDF and/or a video walkthrough of the headache rack installation. If your kit doesn't include a printed copy, just ask and we'll send it over.
Can I install the headache rack myself, or do I need it professionally installed?
Most customers self-install using the provided instructions/video. If you're near our Kelowna, BC shop, we can also arrange for you to pick up and/or have us install it for you.
Stock, Ordering & Lead Times
When will covers be back in stock / when does the season start?
Production typically ramps up for spring/early summer, with pre-orders opening several weeks ahead of release. Once released, batches tend to sell out within 2–3 weeks due to demand — we keep a running waitlist and update customers as their box size/color becomes available.
Can I get on a waitlist or pre-order?
Yes — we track inquiries in order and reach out once your specific box size/color is in the build queue or back in stock.
Pricing & Payment
Do you offer dealer/trade pricing?
Yes — dealer tiers apply the same as our other products, with better per-unit pricing at higher order volumes. Reach out for the current dealer pricing sheet.
Can I buy a headache rack as a standalone item, without a tonneau or deck?
Yes, headache racks are sold individually.
Shipping & Pickup
Can I pick up a headache rack directly from your Kelowna shop?
Yes — pickup is available at 255 Neave Rd, Kelowna, BC, in addition to shipping.
Warranty & Repairs
My headache rack was damaged in shipping or has a defect — what do I do?
Send photos of the damage along with your order/invoice details, and we'll work with you on a replacement part or resolution.
Can I get a replacement part if my rack was damaged after impact (e.g., branch strike, backing into something)?
Yes — accidental damage isn't covered under warranty, but replacement parts (like the full rack assembly or light brackets) can be purchased separately. Send photos so we can quote the right part.
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